Frequently Asked Questions

 How do I reserve care?

Once you've completed your one-time registration through Brightwheel, reserving care is easy!

reserve your time

We recommend booking as early as possible, as reservations are accepted on a first-come, first-served basis and spots can fill quickly.

Need care for the next day or same day? Give us a call! Our online reservation system does not allow bookings within 24 hours of the requested reservation time, but we'll be happy to check availability and reserve a spot for you if space is available.

Please note: Reservations canceled within 24 hours are subject to our cancellation policy. We encourage families to review the policy before booking. Maybe add a button to view cancelation policy.

Can I book same-day care?
Yes, give us a call!

What should my child bring?
To help your child have a comfortable and successful day at Treefort, please bring the following items based on their age and needs:

Infants

  • Bottles and/or breast milk or formula (labeled) See attached for how to label breastmilk

  • Baby food (if applicable)

  • Diapers and wipes

  • Pacifier (if used)

  • At least one complete change of clothes

  • Sleep sack (if preferred)

Toddlers & Preschoolers

  • At least one complete change of clothes

  • Diapers, pull-ups, and wipes (if applicable)

  • A labeled water bottle (optional)

  • A small blanket or comfort item for rest time (optional)

For All Children

We provide breakfast and snacks each day. Families may send a lunch or dinner from home or purchase one of our nutritious catered meals.

If your child has a food allergy that requires an EpiPen, we ask that you provide all meals and snacks your child will need for the day to help ensure their safety and prevent cross-contact with allergens.

Do you provide meals?
We provide a healthy breakfast and nutritious snacks each day. For lunch and dinner, families may either send a meal from home or purchase one of our nutritious catered meals for added convenience.

Meal Times

  • Breakfast: 8:00–8:30 a.m.

  • Morning Snack: 10:00 a.m.

  • Lunch: 11:30 a.m.

  • Afternoon Snack: 3:00 p.m.

  • Late Afternoon Snack: 5:00 p.m.

If you would like to purchase a catered lunch, simply let us know when you arrive. Lunch orders must be placed by 10:30 a.m. If a lunch is not ordered and your child does not have a meal from home, we will provide a nutritious meal from our center and bill your account accordingly.

Meal Pricing

  • Lunch: $8.00 per meal

We do our best to accommodate a variety of dietary needs and preferences. However, if your child follows a specialized diet or has dietary restrictions, we ask that you provide all meals and snacks they will need for the day.

For the safety of children with food allergies requiring an EpiPen, families are also asked to provide all meals and snacks to help prevent cross-contact with allergens.

How does Brightwheel work?
Brightwheel is our all-in-one parent communication app that keeps you connected to your child's day.

Through the app, you can:

  • Reserve child care.

  • Check your child in and out using your unique QR code or 4-digit PIN.

  • Receive real-time updates about meals, diapering/restroom breaks, naps, activities, and photos.

  • Communicate directly with your child's teachers.

  • View invoices and make payments.

  • Update your child's information and authorized pickups.

  • Receive important announcements and reminders from Treefort.

Our goal is to make staying connected with your child's care simple, convenient, and transparent—whether you're at work, at home, or on the go.

What ages do you serve?
We serve ages 6 weeks -8 years old.

What are your hours?
M-F 6am-6pm

How does nap time work?
Our daily rest period takes place from 12:30–2:30 p.m. in a calm, supervised environment. Every child is provided with their own sanitized cot, and families are welcome to send a small blanket, pillow, or other comfort item from home.

We understand that every child has different sleep needs, which is why we offer two options during rest time:

  • Nap Time: Children who need a nap rest in a quiet, dimly lit classroom designed to encourage peaceful sleep.

  • Quiet Time: Children who no longer nap are invited to a separate classroom where they can participate in supervised quiet activities such as books, puzzles, coloring, and other calm learning experiences. This allows our napping children to rest without interruption while older children remain engaged.

For children visiting Treefort for the first time, we recommend scheduling their first visit outside of rest time whenever possible to help make the transition into a new environment as smooth as possible.

Our Commitment to a Safe Environment

At Treefort, every child deserves to feel safe, respected, and supported. Our teachers use positive guidance and age-appropriate behavior strategies to help children learn social skills, solve problems, and build positive relationships.

If a child's behavior repeatedly poses a safety risk to themselves, other children, or our staff despite our interventions and partnership with families, we may determine that Treefort is not the best fit for their needs.

Ready to join the Treefort family?

We'd love to meet you! Schedule a tour to explore our classrooms, meet our amazing teachers, and see why so many Omaha families choose Treefort.

schedule a tour